Privacy Policy

1. Who we are

BillSlip is operated by BillSlip. For privacy questions or data requests, contact us at legal@billslip.com.

2. Information we collect

We collect information needed to provide and improve BillSlip.

• Account information: name, email address, login provider identifiers, profile details, and authentication metadata.
• Invoice and client data: invoice numbers, dates, line items, amounts, tax and discount details, notes, terms, client names, client emails, addresses, and phone numbers that you enter.
• Files: generated invoice PDFs and related storage metadata.
• Payment and subscription data: plan, billing status, transaction identifiers, and limited payment metadata from our payment processor. We do not store full card numbers.
• Technical data: IP address, browser type, device information, log data, pages visited, error reports, and security events.
• Communications: messages you send to support, feedback, and legal requests.

3. How we use information

• Provide, secure, operate, and maintain BillSlip.
• Create, store, display, and export invoices and client records.
• Authenticate users and prevent unauthorized access.
• Process subscriptions, renewals, invoices, taxes, and receipts.
• Respond to support, legal, privacy, and billing requests.
• Debug errors, monitor performance, and improve the service.
• Comply with legal, tax, accounting, and security obligations.

4. Legal bases for processing

Where privacy laws such as the GDPR apply, we rely on one or more of the following legal bases: performance of a contract, legitimate interests, consent, legal obligations, and protection of rights and security.

5. Client data you enter

You are responsible for the client and invoice information you add to BillSlip. Do not upload sensitive personal data unless it is necessary for your invoicing workflow and you have the right to process it.

6. Sharing information

We do not sell personal information. We may share data with service providers who help us operate BillSlip, including hosting, authentication, storage, payment processing, email, analytics, monitoring, and support providers. We may also disclose information if required by law, to enforce our terms, to protect users, or in connection with a merger, acquisition, or sale of assets.

7. Payments

Payments are processed by third-party payment providers. They may collect and process payment details under their own privacy policies. BillSlip receives limited billing metadata needed to manage your subscription and records.

8. Retention

We keep account, invoice, client, billing, and log data for as long as needed to provide the service, comply with legal and tax obligations, resolve disputes, enforce agreements, and maintain backups. You may request deletion, but some records may need to be retained where required by law or legitimate business needs.

9. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet service can guarantee absolute security, so you should use a strong account, protect your login credentials, and promptly report suspicious activity.

10. International users

Your information may be processed in countries other than where you live. By using BillSlip, you understand that data may be transferred and processed where our service providers operate, subject to applicable safeguards.

11. Your rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent. Contact us to make a request.

12. Children

BillSlip is not intended for children under 13, and we do not knowingly collect personal information from children.

13. Changes

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, provide additional notice.