Effective August 4, 2026
Refund and Cancellation Policy
This policy explains how BillSlip handles annual subscription payments, cancellations, renewal charges, and refund requests.
1. Annual paid subscription
BillSlip is sold as an annual subscription. The current launch plan is $39/year or ₹3,500/year for customers in India, unless another price is displayed at checkout.
2. Seven-day full-refund guarantee
You may request a full refund for any reason within seven calendar days of your initial subscription purchase or an annual renewal charge. The seven-day period begins when the payment is successfully processed.
3. Requests after seven days
After the seven-day guarantee period, subscription payments are non-refundable and non-creditable except for billing errors or where required by applicable law. We do not provide prorated refunds or credits when you cancel during a paid subscription term.
4. Cancellations
You may cancel future renewal through the billing flow we provide or by contacting support@billslip.com. Cancellation stops future renewal charges. After cancellation, you can continue using paid features until the end of the current paid term unless a refund is issued or your account is suspended or terminated for a Terms violation.
5. How to request a refund
Email support@billslip.com from the email address associated with your BillSlip account within the seven-day period. Include enough information for us to identify the subscription and payment. We may ask you to confirm account ownership.
6. Refund processing and access
Approved refunds are returned to the original payment method. Payment providers and banks control how long the refund takes to appear. When a refund is issued, paid BillSlip access associated with that payment may end immediately.
7. Renewal reminders and billing
If automatic renewal is enabled, renewal terms and pricing will be disclosed before purchase. We may send renewal or billing notices where required by law or payment-provider rules. You are responsible for keeping billing and account information current.
8. Exceptions required by law
If applicable consumer protection law requires a longer refund, cooling-off, cancellation, charge-reversal, or other remedy, we will comply with that law. Nothing in this policy limits non-waivable rights you may have under applicable law.
9. Billing errors
If you believe you were charged in error, contact support@billslip.com within 14 days of the charge. We will review the account and payment-provider records. Billing errors are reviewed separately from requests made under the seven-day guarantee.
10. Chargebacks
If you dispute a valid charge through your payment provider without first contacting us, we may suspend account access while the dispute is reviewed. We reserve the right to submit these Terms, this policy, and service records to the payment provider.
11. Contact
Refund, cancellation, and billing questions should be sent to support@billslip.com.