Effective June 3, 2026
Refund and Cancellation Policy
This policy explains how BillSlip handles annual subscription payments, cancellations, renewal charges, and refund requests.
1. Annual paid subscription
BillSlip is sold as an annual subscription. The current launch plan is $29/year or the local equivalent shown at checkout, unless another price is displayed at checkout.
2. Non-refundable payments
All subscription payments are final, non-refundable, and non-creditable, except where required by applicable law. This includes unused time, accidental purchases, failure to use the service, dissatisfaction after purchase, business closure, duplicate accounts, or choosing another product.
3. No prorated refunds
We do not provide prorated refunds or credits when you cancel during a paid subscription term. After cancellation, you can continue using paid features until the end of the current paid term unless your account is suspended or terminated for a Terms violation.
4. Cancellations
You may cancel future renewal through the billing flow we provide or by contacting support@billslip.com. Cancellation stops future renewal charges. It does not reverse charges already made.
5. Renewal reminders and billing
If automatic renewal is enabled, renewal terms and pricing will be disclosed before purchase. We may send renewal or billing notices where required by law or payment-provider rules. You are responsible for keeping billing and account information current.
6. Exceptions required by law
If applicable consumer protection law requires a refund, cooling-off right, cancellation right, charge reversal, or other remedy, we will comply with that law. Nothing in this policy limits non-waivable rights you may have under applicable law.
7. Billing errors
If you believe you were charged in error, contact support@billslip.com within 14 days of the charge. We will review the account and payment-provider records. A billing error is different from a refund request for a valid non-refundable subscription purchase.
8. Chargebacks
If you dispute a valid charge through your payment provider without first contacting us, we may suspend account access while the dispute is reviewed. We reserve the right to submit these Terms, this policy, and service records to the payment provider.
9. Contact
Refund, cancellation, and billing questions should be sent to support@billslip.com.